Overview

The DataXchange Service, referred to as the DX Service, is the engine of the collection process.  The Service contains the configuration on how to communicate with the equipment and the expressions to evaluate to determine what data should be entered into the data collection system. The DX Service is a separate installation and should be installed on all computers in the plant that will actually be communicating with the equipment.  At least one DX Service is required, but additional services can be installed to distribute the load if there is a large quantity of equipment or multiple physical locations. 

Each DX Service that is installed needs to be defined in the Manage DataXchange section.  All Services that have been defined will show in the drop down menu when pressing the Connect button.  Each Service can be configured through the client application by connecting to the Service.

Connecting to the DX Service

The application will attempt to connect to the computer running the service using the http protocol.  Assuming the defaults were used when defining the DataXchange Service in the Manage DataXchange section, the communication will take place over port 80 however you can designate a new port under the DX Service Settings.  If you're interested in changing the port see the HOW TO. This will guide you through the proper steps on how to change http operating port of the service.

Once connected the ribbon bar will fill with additional buttons and the current configuration for the connected service will be displayed. Click here for detailed information on these buttons.  

Configuring the DX Service

The DataXchange service must be configured to use the appropriate account information. 

The Account Number and Account Password need to be entered.  If the information has never been entered then the information from the Account Settings on the User tab will be filled in automatically.

Proxy Settings

If a proxy server is used for Internet access the proxy settings can be used to match the required settings for the organization. The majority of the time these settings will not need to be modified.  These settings will be copied over from the User tab automatically if they differ from the defaults.

Advanced Settings

The application contains a built in user for the DX Service to use.  The user and the password are entered as default allowing the service to be used without having to make any changes to these settings.

Application Username: DXService

Application Password: DXPassword

The password for the user can be reset through the Manage User section of the application.  Once reset, login as the DXService user and the application will prompt to set a new password.

The remaining Advanced Settings should not be modified unless instructed by support personnel.

Backing Up the DX Service Configuration

The configuration for the DX service is stored locally on the computer where the DX Service was installed.  The configuration can be backed up to the Cloud and then restored later if needed.  Details on the snapshot and restore process can be found on the Snapshot and Restore page.

Updating the DX Service

The DX Service must be manually installed, but after the initial installation the service will update itself automatically.  The details on the update process can be found on the Update page.

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