Email and Text Notifications
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Overview


DataXchange can be configured to send an email or a text message based notification on results of expressions. Email templates are created independently and then assigned as a target for an expression. When the expression evaluates to True an alert notification is sent. 


Templates are independent of the DataXchange Service and independent of equipment allowing the templates to be used in a variety of situations. Templates can be created with the variables that are used in expressions allowing the template to be dynamic and contain information such as downtime codes and equipment names in the subject or body of the alert.


Templates are created by pressing the Email button in the Template group on the DataXchange tab.  To create a new template press the Add button and specify a name for the Template.  Select the users that should receive the alerts. When defining Users they can have two email addresses assigned to them, a company based email and an external email.  If both have been assigned then two email addresses will be appear for the user in the list.


Once the cursor has been placed in the Subject or the Body sections the buttons in the toolbar become enabled allowing variables to be used in the email template if desired.  Press the Enter button to save the template.


Now create an expression that will be used to trigger the alert. Then, when assigning the expressions select Email from the list of configured Targets and then select the appropriate email template from the list of available templates.


Steps to Setup Email


  1. On the Manage tab, go to the Users form and make sure the appropriate users have a Company Email and/or an External Email assigned.
  2. On the DataXchange tab, go to the Email Templates form, assign the users and create the email template.
  3. On the DataXchange tab, connect to a DX Service and go to the Expressions, Create Expressions form.
  4. Create the expression that will trigger the email.  For the Target, select Email, then select the Email Template from the drop down. 


For Each Piece of Equipment That Should Send Email


  1. In the Equipment Tree select the equipment that should have the expression assigned to send the alert.
  2. In the Ribbon Bar go to the Expression, Assign Expressions form and assign the expression that was created to trigger the alert.


Steps to Setup Text Message Alerts


  1. On the Manage tab, go to the Users form and make sure the appropriate users have their External Email assigned as their mobile phone number @ their 'carrier.com'. For Example Verizon's is ##########@vtext.com.  Common carriers are listed below, or search the Internet for 'email to text' for the needed carrier.
  2. On the DataXchange tab, go to the Email Templates form, assign the users  by using their External Email and create the email template.
  3. On the DataXchange tab, connect to a DX Service and go to the Expressions, Create Expressions form.
  4. Create the expression that will trigger the email.  For the Target, select Email, then select the Email Template from the drop down. 





AT&T

   number@txt.att.net

T-Mobile

   number@tmomail.net

Verizon

   number@vtext.com (160 char limit)


   number@vzwpix.com (Not Limited)

Sprint

   number@messaging.sprintpcs.com


   number@pm.sprint.com

Virgin Mobile

   number@vmobl.com

Metro PCS

   number@mymetropcs.com

Boost Mobile

   number@myboostmobile.com

Cricket

   number@sms.mycricket.com